Network Case Studies

Hitachi Case Study

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The Hitachi Group has a wide range of businesses including healthcare, power systems, transportation, urban development, information and telecommunication systems. For further growth, Hitachi focuses on Social Innovation Business as its core corporate strategy. Social Innovation is where Hitachi's total solution is maximized based on its various technologies. However, each group company's collabor ation was required more than ever to achieve this. Hitachi is now promoting consolidation of infrastructure that would support the whole group's business. There are business-related infrastructure such as financial and accounting systems and IT infrastructure that needed to be integrated. Especially for IT infrastructure, a globally integrated network was critical. " Without globally integrated network, we cannot realize seamless communication between the groups, " says Mr. Yasuo Ohashi of Hitachi. Hitachi has expanded its business in six regional markets: Europe, America, Asia, China, India, and Japan. Previously, each region implemented and developed its own network according to their specific needs. " The IT Services Division, responsible for the group's IT infrastructure has been providing connection guidelines but each group ended up having different outsourcing criteria, SLA and operations. " says Mr. Eiji Katoh of Hitachi. This led to a several issues where connection between Japanese and European devices are different from that of Japanese and Chinese. Furthermore, the increasing number of Challenges Integrate the infrastructure of decentralized groups spanning Hitachi's broad scope of businesses Company Profile Name: Hitachi, Ltd. Number of employees: 33,500 (as of March, 2014) Business: Promoting Social Innovation Business by leveraging the strengths of each its diverse group companies. URL: www.hitachi.co.jp Mr. Yasuo Ohashi General Manager IT Strategy Division Hitachi, Ltd. "We were able to implement a high-quality network to serve as the lifeline for Hitachi's global promotion of its Social Innovation Business strategy." Mr. Eiji Katoh Senior Manager Network Management Department e-Platform Promotion Office IT Services Division Hitachi, Ltd. "We were able to smoothly complete this p r o j e c t t h a n k s t o N T T C o m ' s e x c e l l e n t customer support and the dedicated team they provided." Service: Arcstar Universal One Hitachi, Ltd. Integrated network maximizes Hitachi's total strengths Collaboration accelerated among 300,000 employees in 30 countries Case Study Benefits Challenges Solution - To have an integrated global network for the group's total strengths - Compromised security due to non-integrated systems - Global Network that connects 6 regional markets - A dedicated project team for smooth migration - Enhanced social innovation business by accelerated collaboration - Promoted communication infrastructure standardization

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